Terms & Conditions
Sparkling wishes.com website and related services are made available to you in accordance with the following Terms of and Conditions and any other rules posted on our website. Sparkling wishes reserves the right to amend or renew the terms and conditions of transactions. The company assumes the obligation to update this document in case of any change or addition to the terms.
For any complaints you can send us an email at email@example.com
To make purchases on our website, you will be required to provide your personal details. You must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent, and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless
To help ensure that your shopping experience is safe, simple, and secure sparkling wishes uses Secure Socket Layer (SSL) technology. This encrypts and protects all the data you send to us over the internet. All transactions you carry out through Sparklingwishes.com are governed by International and European law, which regulates issues related to electronic commerce, as well as by the Consumer Protection Law (L. 2251/1994), which regulates issues related to distance sales.
All orders are shipped out of our store in Athens, Greece. Prices and invoices include the current official Greek VAT (Value Added Tax) and are denominated in euros. All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. Our quality control check before dispatching an order might also prevent us from shipping a product that does not meet our quality standards, in which case you will be notified accordingly.
The following methods of payment are accepted:
- Credit or Debit Card
Payments can be made via Visa, Mastercard, Maestro, American Express, Diner’s credit, debit or prepaid cards Sparkling wishes does not process or store any credit card information. All payments made using the card are processed through the electronic payment platform of “Alpha E-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Sparkling wishes welcomes payments from PayPal Accounts and reserves the right to process orders only if shipped to the same address that the verified Paypal account is registered with.
- Cash on Delivery
Paying cash on delivery is free of charge and is available only in Greece for orders up to 500 euros. Payment will be collected at the time of delivery by the courier company.
- Bank Transfer
Your payments must be addressed to the following bank account:
Bank Name: Eurobank
Beneficiary: Eirini Voutsa
Please reference your order number in your payment to avoid delays. Also note that your order will be processed as soon as your payment is cleared, which might take up to (2) two working days depending on bank procedure. Alternatively, you can send your payment confirmation to firstname.lastname@example.org for immediately processing your order.
Speedex Courier – Delivery in 1-4 days, depending on geographic location and the
volume of deliveries.
Central Greece: 2.50€
Central Macedonia: 4€
East Macedonia and Thrace: 4€
Ionian Islands: 2.50€
North Aegean: 4€
South Aegean: 4€
West Greece: 2.5€
West Macedonia: 4€
Orders above 75,00€ grant you free shipping.
For “Cash on Delivery” payment option there is 1,5€ extra charge
FedEx Express* – Next Day Delivery
Shipping Cost depends on your location (Usually 15-25 euros).
*Free Shipping for orders over 100 euros.
ELTA National Mail Service – (Usually 6-12 euros).
*Free Shipping for orders over 50 euros.
REST OF THE WORLD
FedEx Express – 1-3 Days Delivery
Shipping Cost depends on your location (usually starts at 30 euros).
*Free Shipping for orders over 250 euros.
Extra charges may apply for remote locations. In such cases, an email will be sent for your approval prior to shipment of your order.
Please note that delivery outside of the EU may be subject to local import taxes and duties, which are your responsibility where they apply. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Working days exclude Saturdays, Sundays, and major public holidays. Sparkling wishes shall not be held responsible for delays in shipments caused by weather conditions, international customs issues, or any other circumstances beyond our control. When the order has shipped, you will receive an e-mail specifying the tracking number and a direct link to monitor the status of your order. Undelivered orders will be returned to us after a period of one week. In this case, re-deliveries will be charged with additional shipping fees.